What is the time grid and what effects does it have?

The time grid (Settings -> General Settings -> Time Grid) defines the interval at which appointments are offered to your customers. For example, you can choose whether you want to offer appointments every 15, 30 minutes or hourly. These settings can also be customized for each appointment template if you want to offer certain appointments at different intervals to the others.

This setting can help you distribute your resources more efficiently. Here is an example: A company only offers one-hour services but has chosen a time grid of 15 minutes. Now a customer books an appointment at 10:15 a.m. (until 11:15 a.m.) and the next customer books an appointment at 11:30 a.m. And the company is left with a gap of 15 minutes that cannot be filled. In this case, a one-hour time grid would make sense. This way, gaps can be avoided. If, for example, this company also offers services that only last 15 minutes, a customer could book the gap between 11.15 and 11.30 and thus the individual time slots would be optimally used.