In your organization, it is essential to define appropriate permissions for employees to ensure smooth and efficient operations. With bookingtime, you can tailor employee permissions based on their roles and responsibilities. This article explains how employee permissions work, why they are important, and how to configure them effectively.
What are employee permissions?
Employee permissions determine the functions and data an employee can access within the organization. These permissions define actions such as managing appointments, editing customer data, or using specific apps within bookingtime. Permissions are a key feature to ensure employees have access only to areas relevant to their work.
How are permissions assigned?
Employee permissions are assigned via employee groups. When an employee is part of a group, they automatically receive the permissions associated with that group. Individual permissions cannot be assigned to employees directly—they are always managed through employee groups. If an employee is part of multiple groups with overlapping permissions, all permissions will be combined, and none will be revoked.
Example: Employee John is part of the "Appointment Management" group, which allows him to manage appointments and create new appointment templates. This group provides permissions from the "Appointments" and "Appointment Templates" categories.
Additionally, John is added to the "SMS Management" group, which grants all necessary permissions related to sending SMS and managing SMS templates.
Consequently, John now has all permissions for appointments, appointment templates, SMS, and SMS templates.
Why are employee permissions important?
Employee permissions enhance both security and efficiency. By ensuring employees only access areas relevant to their roles, you minimize the risk of errors and misuse. At the same time, the user interface remains clear and straightforward for each employee, displaying only the necessary functions.
Exception
An admin user represents an exception in permission management. While regular permissions are assigned exclusively through employee groups, an admin user automatically has access to all functions and data within the organization. The admin right is assigned directly to the employee and is not managed through a group. This allows admin users to perform administrative tasks independently of group memberships and ensures they always have full control over the organization.
Conclusion
Managing employee permissions is a fundamental aspect of organizing your work. With bookingtime's flexible settings, you can ensure each employee has precisely the permissions they need to perform their tasks efficiently. This way, you maintain full control over access rights while ensuring smooth organizational workflows.
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