bookingtime offers various types of appointment templates, each designed to suit different booking needs. By choosing the right template type, you can manage appointments effectively and streamline your booking process. Below, we'll explain the main types of appointment templates available in the software and how you can use them to your advantage.

Simple appointment template

A simple appointment template is ideal for straightforward bookings and usually the go-to. These are standard one-on-one appointments, where a single service or consultation is scheduled between a customer and an employee or service provider. This type is easy to set up and is suitable for services that do not require complex configurations. An example would be a basic consultation or a standard appointment that doesn’t involve multiple steps.

Example: Customers of a wellness center need an appointment and are able to choose between multiple services: 

• Classic full body massage
• Classic partial body massage
• Face wash and treatment
• Manicure and pedicure
• Sauna aroma therapy
• Floating

Each of these services would be configured as a separate appointment template, potentially with different durations, preparation times, follow-up times, and prices.

Complex appointment template

The complex appointment template is designed for services that require multiple steps or involve more detailed configurations. It includes multiple booking steps, which may involve selecting resources, choosing a location, or assigning multiple employees. This template type is perfect for scenarios where different options need to be chosen during the booking process, such as when booking a session that requires a specific room setup, equipment, or multiple staff members.

Example 1:

In the context of the wellness center, different packages are available for the customers. These are multiple services, executed by different employees.

Relax package: "Classic partial body massage", "Face wash and treatment"

This service will be carried out by both a massage therapist and a beautician.

Therefore, the appointment will be divided into two separate booking segments, each with its own scheduled time, allowing the appropriate staff to be assigned to each task.

The "classic partial body massage" will last 45 minutes (0-45 minute), while "Manicure and pedicure" will take 1 hour (45-105), resulting in 1 hour and 45 minutes, or 105 minutes in total.

Example 2:

Inner peace package: "Classic full body massage", "Manicure and pedicure", "Floating"

This package involves a massage therapist, multiple beauticians, and requires a separate room for floating. As a result, the appointment will be split into three distinct booking segments, each with its own scheduled time, allowing the appropriate staff to be assigned to each task.

The "Classic Full Body Massage" will last 1 hour (0-60 minute).

The "Manicure and Pedicure" treatment requires two beauticians, allowing both services to be performed simultaneously and lasts 40 minutes (60-100 minute).

Finally, the "Float" session will take 30 minutes (100-130 minute) and will occupy one of the floating rooms, resulting in 2 hours and 10 minutes, or 130 minutes in total.

Event appointment template

The event appointment template is used to set up group events or appointments where multiple participants can book a spot. This is particularly useful for workshops, classes, or any scenario where a single appointment slot is available for several attendees. The template manages group booking details, ensuring that capacity limits are respected, and participants can register until the event is full.

Example: In the context of the wellness center, a variety of fitness classes are offered:

• Aqua fitness
• Indoor cycling
• Yoga

Each of these services would be configured as a separate event, potentially with different maximum attendees, course times and resources. In this context, a specific room would be a resource and will be blocked for the time the event is happening.

How to choose the right template?

When creating an appointment template, consider the nature of your services and the booking process involved. If you are looking for a straightforward booking flow, the simple template is often sufficient. For more advanced scheduling needs, such as multi-step bookings or group events, the complex or event templates are better suited.

Choosing the correct appointment template helps ensure that the booking experience is smooth for both you and your customers, minimizing scheduling errors and optimizing resource management. Each template type is flexible and can be customized to fit specific service requirements, making it easier to manage different types of appointments all in one system.

By understanding the types of templates available, you can maximize the efficiency of your booking system and make sure every appointment is handled just right!